Privacy Policy

This Privacy Policy outlines the procedures governing the collection, use, and protection of information provided to us at epec-eg.com, emphasizing our commitment to safeguarding your privacy.

Information Collection Online

To facilitate your transactions, we gather essential information when you make a purchase, including your name, address, phone number, email address, and other pertinent details. For billing purposes, credit card information such as type, number, expiration date, and billing address is required. This payment information is securely submitted through the PayTabs company's payment gateway, ensuring confidentiality. Additionally, if shipping is involved, we collect recipient details like name, address, and contact number.

Creating an account on epec-eg.com allows you to manage orders efficiently. Account setup requires providing an email address and creating a unique access password. While account holders can save billing information for convenience, we do not store credit card numbers for security reasons. Users have the flexibility to modify account details as needed.

Cookies and Technical Information

When you access epec-eg.com, small text files known as "cookies" are stored on your device, enhancing your browsing experience. These cookies contain random ID numbers and data regarding visits, shopping cart contents, etc. You have the option to configure your browser to notify you about cookie reception and delete them if desired. However, deleting cookies may limit site personalization without hindering future shopping experiences.

Additionally, technical data such as IP address, operating system, browser type, and referring website address may be collected for analytical purposes. While this information is anonymized and cannot identify individuals, we reserve the right to utilize IP addresses to address unauthorized activities.

Text Marketing and Notifications

By providing your phone number during checkout or subscribing through opt-in forms, you consent to receive text messages regarding products, services, and promotions. These messages, including abandoned cart reminders, are sent to facilitate communication. Opting out of text messages is possible by replying STOP to any received message or utilizing provided unsubscribe links. Alternative opt-out methods are available, ensuring flexibility for users.

Utilization of Information

Information collected on epec-eg.com serves various purposes, including order scheduling, account creation, billing, order confirmation/tracking, customer service responses, promotional communication, and advertising optimization. We do not rent or sell personal information to third parties for marketing purposes but may share it with trusted partners for order fulfillment or business collaborations.

Access and Update

Account holders can access and amend their shared information on epec-eg.com by logging in with their credentials. We advise against sharing account passwords for security reasons.

Privacy Protection

We employ physical, technical, and procedural measures to safeguard our databases and restrict unauthorized access to your information. Secure Sockets Layer (SSL) technology encrypts data during transmission, ensuring confidentiality. Look for the "https" prefix in the web address to verify SSL operation.

Proprietary Rights and Security

All content on epec-eg.com, including text, images, videos, etc., is protected by copyright, trademark, or other proprietary rights. Users are responsible for maintaining account confidentiality and agree to lawful site usage.

By utilizing epec-eg.com, users acknowledge and accept these privacy and security measures, ensuring a safe and transparent online experience.